Business Transformation and Automation Analyst
Job Summary
- Develop & implement low-code/no-code solutions to streamline and optimize business processes.
- Automate workflows using Microsoft Power Automate, ETL tools, RPA, BPA, and other relevant tools.
- Analyze business processes and identify opportunities for automation.
- Collaborate with various business units to identify, analyze, and translate business needs into documented functional requirements.
- Facilitate training sessions and workshops to upskill staff in the use of new systems and processes.
- Monitor and evaluate the effectiveness of existing business processes and/or automation initiatives, recommending improvements where possible.
- Assist team members using the solutions you created.
- Provide operational support, collect feedback, and plan improvements following the change management process.
- Determine when a full-code solution is best and interface with appropriate teams to facilitate transition to other teams or individuals where necessary.
- Maintain updated knowledge of industry trends and advancements in business transformation and automation.
· Other duties as assigned.
- Utilize Power Automate and PowerApps to automate complex manual processes, enhancing efficiency and accuracy.
- Transform data from Excel files using Power Query, enabling more effective data analysis and decision-making.
- Automate interactions with websites using Power Automate Desktop or Selenium, reducing the need for manual data entry for repeatable processes.
- Work with AI Builder to automate the intake of documents, improving speed and reducing errors in document processing.
- Empower users to be more efficient by providing training and support on the delivered solutions, fostering a culture of continuous improvement and self-service.
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 3+ years’ experience with Microsoft Power Platform, ETL, and RPA tools.
- Experience in roles such as Solution Architect, Functional Consultant, Software Developer, Business Analyst, Support Analyst.
- Microsoft certifications related to Power Platform, Dynamics 365 and Azure are highly desirable.
- Experience working with JSON, XML, JavaScript, Python, Java and SQL file formats.
- Proficiency with advanced excel formulas, pivot tables and macros.
- Excellent communication, collaboration, and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels.
- Strong analytical, problem-solving, and decision-making skills, with the ability to balance competing priorities and make informed decisions in a fast-paced environment.
- Experience with Microsoft Dynamics 365 Sales, Customer Voice, and Marketing is highly desirable.
- Experience with other Power Platform technologies, such as Power Virtual Agents, Power Pages and Power BI
- Familiarity with Agile tools and technologies, such as Jira, Confluence, or similar platforms are an asset.
- An aspiration for growth and continuous learning.
· Ability to travel to USA, Canada, and Mexico as needed.
Benefits
General Ones:
- Continuous training program
- Talks and workshops on personal and professional growth
- Organizational team building events
- Rewards
- Social Responsibility committee
- Developer’s day celebration
- Birthday off
- Monthly kudos
- Holiday celebration day off
- 70+ Partnerships with restaurants, hotels, hiking groups, fitness, stores, medical services, psychology services, dental services, universities, pet supply services, pet medical pharmacy chains, events, and car services.
Payroll only:
- Legal benefits
- Life and medical insurance
- Vacations
- Paternity and maternity leave
- Birthday gift card