Cloud Engineer

Full time Costa Rica

Job Summary

The Cloud Engineer will support all aspects of Crownpeak’s production cloud-based infrastructure, including application support, maintenance and deployment, and the ability to make informed decisions based on analysis and data. We are looking for someone who is willing to learn and develop, has good all-round communication skills and if customer focused.

What will you do?


● Support production applications and infrastructure on Amazon Web Services

● Action customer requests in accordance with agreed service levels

● Respond to service outages and issues in a timely fashion

● Provide solutions to fix repetitive issues

● Work closely with developing and engineering teams to deploy software

● Maintain and update documentation for working processes


● Experience working in a Cloud Operations environment 

● Hands on experience with Ubuntu Linux-based system administration

● Scripting and automation skills (e.g. Bash, Python, Groovy) 

● Experience w​orking with monitoring tools, frameworks and processes (e.g. Nagios, StatusCake, Prometheus, CloudWatch)

● Excellent problem-solver and communicator

● A demonstrative, team-playing attitude

● The appetite to learn and develop technical skills


It would also be a plus if you had:


● Experience in full automation and configuration management (Ansible, Terraform, Jenkins)

● Understanding of Git version control & GitHub

● A familiarization of agile process methodologies

● Exposure working in a DevOps culture


General ones: 

  • Monthly Wellness Subsidy
  • Work from anywhere 
  • Personal Day
  • Birthday off 
  • PTO's 
  • Costarrican Holiday celebration days off 
  • Personal and Professional Development Program
  • Recognition Program 
  • Organizational team building, events, connection programs, talks, etc...
  • Bereavement Leave
  • 40+ Partnerships with restaurants, hotels, hiking groups, fitness, stores, medical services, psychology services, dental services, universities, pet supply services, pet medical pharmacy chains, events, and car services. 

Payroll only:
  • Vacations
  • Legal benefits  
  • Birthday gift card 
  • Life and medical insurance

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